Sales Policy for ILLTOPIX

Effective Date: February 19, 2025

At ILLTOPIX, we aim to provide an exceptional shopping experience with high-quality luxury fragrances and cosmetics for men. This Sales Policy outlines the terms and conditions that govern the purchasing process and ensures transparency in every transaction made with us.

1. Product Availability

  • Stock Availability:
    All products listed on our website are subject to availability. We strive to ensure that our products are in stock, but there may be instances where an item is out of stock. In such cases, you will be notified immediately, and we may offer you alternatives or a full refund.

  • Pre-Orders:
    In some cases, we may offer products for pre-order. Pre-order items will be shipped as soon as they are available. The estimated shipping date will be provided when you place the order.

2. Order Placement and Confirmation

  • Placing an Order:
    When you place an order on our website, you are offering to purchase the products in accordance with the terms of this Sales Policy. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, inaccuracies in pricing, or suspected fraud.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review this email carefully to ensure all information is correct. If you notice any issues, contact us immediately to resolve them.

3. Payment Methods

  • Accepted Payment Methods:
    We accept the following payment methods for orders placed on our website:

    • Credit Cards: Visa, MasterCard, American Express, Discover
    • PayPal
    • Other secure online payment methods (as available)

  • Payment Processing:
    Payment for all orders will be processed at the time of checkout. Your order will only be shipped once payment has been successfully confirmed.

  • Currency:
    All transactions are processed in USD. If you are shopping from outside the United States, your payment provider may charge additional currency conversion fees.

4. Pricing and Taxes

  • Pricing Accuracy:
    All prices listed on our website are accurate at the time of publication. However, we reserve the right to correct any errors in pricing and inform you of any adjustments. If the price of an item changes after you place an order, we will contact you to confirm if you would still like to proceed with the purchase.

  • Sales Tax:
    Sales tax will be applied to orders based on your shipping address and local tax laws. The applicable tax will be calculated during the checkout process.

5. Order Processing and Shipping

  • Order Fulfillment:
    We aim to process all orders within 1-2 business days, excluding weekends and holidays. Once your order is shipped, you will receive a shipping confirmation email with tracking details.

  • Shipping Options:
    We offer various shipping options, including standard and expedited delivery. Shipping fees will be calculated during checkout based on your location and the selected shipping method.

  • International Shipping:
    We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination.

6. Sales Restrictions

  • Limited Quantities:
    ILLTOPIX reserves the right to limit the number of items that can be purchased per order or per customer. We may place restrictions on bulk purchases to prevent reselling or fraudulent activities.

  • Order Modifications:
    Once your order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase.

7. Refund and Returns

  • Refund and Return Policy:
    If you are not satisfied with your purchase, we offer a return and refund policy. Please review our Refund and Returns Policy for full details on eligibility, procedures, and timelines.

  • Damaged or Defective Products:
    If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

8. Customer Responsibilities

  • Accurate Information:
    It is the customer’s responsibility to provide accurate shipping and billing information when placing an order. Incorrect or incomplete information may result in delays or failed deliveries.

  • Reviewing Terms:
    By placing an order with ILLTOPIX, you acknowledge that you have read and understood our Sales Policy and agree to abide by its terms and conditions.

9. Contact Us

For any questions or concerns regarding this Sales Policy, please feel free to contact us at:

  • Email: info@illtopix.xyz
  • Phone Number: 904-236-6794
  • Address: 4932 Alpha Avenue, Florida, Jacksonville

We are here to assist you and ensure that your shopping experience with ILLTOPIX is a positive one.