Payment Policy for ILLTOPIX

Effective Date: February 19, 2025

At ILLTOPIX, we strive to provide a secure, convenient, and seamless payment experience for all of our customers. This Payment Policy outlines the payment methods accepted, processing procedures, and general terms related to payments made for purchases from our website.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    PayPal is a secure online payment system that allows you to make payments using your PayPal balance, credit card, or bank account.

  • Other Payment Methods:
    We may offer additional secure payment options such as Apple Pay, Google Pay, or other online payment systems. These options will be available at checkout if supported in your region.

2. Payment Processing

  • Order Confirmation:
    Payment for all orders is processed at the time of checkout. You will receive an order confirmation email once your payment is successfully processed.

  • Security:
    ILLTOPIX uses secure payment gateways to protect your payment information. All transactions are encrypted to ensure the safety of your sensitive data. We comply with industry standards for online payments, providing you with a safe shopping experience.

  • Payment Authorization:
    When you place an order, your payment method will be authorized, and your payment will be processed. If there is any issue with payment authorization, your order will be delayed, and you may be asked to provide an alternative payment method.

3. Currency

  • Transaction Currency:
    All transactions are processed in USD (United States Dollar). If you are purchasing from outside the United States, please be aware that your payment provider may charge currency conversion fees, which are beyond our control.

4. Payment Errors and Issues

  • Payment Declines:
    If your payment is declined or not successfully processed, please verify that your payment details are correct. If the issue persists, we recommend contacting your payment provider for assistance. You may also try using an alternative payment method.

  • Currency Conversion Fees:
    If you are shopping internationally, your payment provider may charge additional currency conversion fees, which are not charged by ILLTOPIX.

5. Order Modifications

  • Changing Payment Methods:
    Once an order is placed, you cannot change the payment method. Please ensure that your payment details are correct before completing the checkout process.

  • Refunds:
    In case of a return or refund, the refund will be issued to the original payment method. The processing time for refunds may vary depending on the payment provider.

6. International Orders

  • International Payments:
    For international orders, we accept the same payment methods. Please be aware that you are responsible for any additional taxes, duties, or fees imposed by your local customs or government. These fees are not included in the order total at checkout.

7. Contact Us

If you have any questions or concerns about the payment process or issues related to your payment, please contact our customer service team:

  • Email: info@illtopix.xyz
  • Phone: 904-236-6794
  • Address: 4932 Alpha Avenue, Florida, Jacksonville